Email
Email is our primary contact method. Every email is read and answered by a real person — no bots, no auto-responders, no web forms to fill out.
[email protected]
Send Us an Email
Our Response Time
We pride ourselves on fast, personal replies, 7 days a week. Here's what to expect when you email us:
- Minutes to a few hours — when you email during business hours, often within the same day.
- Rarely over 24 hours — even if you email outside business hours, we reply by the next day.
- If you haven't received a response after 24 hours, please email us again as a follow-up. Occasionally our replies get caught in spam filters, so please make sure to check your spam or junk folder to avoid missing our message.
Tip: Add
[email protected] to your address book or safe-senders list to make sure our reply reaches your inbox.
Address
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Email (primary)
[email protected]
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Business hours
8:00 AM – 8:00 PM UTC+8 | 8:00 PM – 8:00 AM EDT
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Address
(Assembly Warehouse and Worldwide Shipping HQ)
AuricRefresh™
B1 L9 Crestview Subd
Brgy San Roque
Antipolo City 1870, PH
Privacy: Your email address, phone number, and any information you share with us will be kept strictly confidential.